Skip to content

Your hotline,always on.When busy with a customer

Every call you miss is a customer choosing someone else.
We can fix that

How it works

Constant availability on the line to help customers,frees your team for what matters.

Set up your account

Sign up in minutes and get familiar with the documentation to get the platform up and running.

Get verified and get your number

Once your account is verified, get your dedicated phone number and set up your agent's behavior.

Deploy and analyze performance

Update your website, social media, and business card to include your new automated line and receive your leads automatically.

Benefits

Professional calls, available 24/7, so you never miss an opportunity.

The benefits of using Listenscene

Your caller

  • Instant answersListenscene answers 24/7 to every question about your services, pricing, hours and more.
  • Books appointmentsListenscene books, confirms and reschedules appointments as needed, and sends reminders.
  • Can receive quotesBased on precise rules that the business can control, to avoid stupid answers.

Your team

  • A dedicated phone numberA real phone number dedicated to your business.
  • Leads delivered your wayEvery prospect and appointment lands straight in email, Slack, your CRM, or whichever tool you prefer.
  • Insights, trends & opportunitiesUnderstand the needs, objections and expectations of your callers, and spot the most requested topics and new business opportunities.

Agent Studio

Tune greetings, languages, and handoff rules in Agent Studio so every caller hears your brand. Teams update greetings, policies, and routing without waiting on engineering.

Draft greetings, policies, and routing in plain language, then preview voice before you publish. Version history and role-based edits keep marketing, ops, and compliance aligned, no deploys or engineering tickets required.

Call logs

Every conversation logged with summaries and transcripts, ready for follow-up or team reviews. Staff recover caller and visitor context instantly before callbacks.

Search transcripts, filter by outcome, and reopen any thread in one click. AI summaries capture intent, next steps, and caller details so handoffs do not start from zero. Notes and tags stay on the record for your whole team.

Analytics

Track call and widget volume, completion rates, and peak hours. Spot what customers ask for most before the next rush. Leaders see demand patterns early and align coverage before leads slip away.

Slice metrics by date range, language, or channel and compare week over week. Export CSV snapshots for ops reviews or share read-only views with leadership. Anomaly highlights surface spikes before they hit revenue.

Security & privacy

European hosting, access you control, and privacy practices aligned with EU regulation, so your team can focus on service, not security overhead.

  • European strong security hosting

    Infrastructure hosted in Europe with rigorous physical, network, and operational controls, aligned with regional expectations for data residency and trust.

  • Secure by design

    Access control stays in the hands of the caller and your business. You decide who sees what, when data is retained, and how conversations are handled.

  • Privacy aligned with European regulation

    Processing and retention built with GDPR and EU privacy law in mind, so teams that handle sensitive caller information stay on solid regulatory ground.

Privacy Policy